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Privacy Policy

Effective Date:  June 2025

1. Who We Are

Tales of the Turf is a UK-based business offering bespoke wall art and other printed items, produced and fulfilled via Gelato. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We collect and process personal data only when it is voluntarily provided by you. This includes:

  • Name and Email Address: When you sign up for our newsletter, contact us, or request personalisation.

  • Address and Order Details: When you place an order (handled via Gelato).

  • Payment Information: Payment data is securely processed by our partner Gelato. We do not store or process your payment details directly.

3. How We Use Your Data

We use your data to:

  • Process and fulfil orders via Gelato

  • Respond to enquiries or messages submitted via the website

  • Send occasional marketing emails or newsletters (only if you’ve opted in)

  • Provide personalised product experiences where requested

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

4. Cookies and Tracking Technologies

Our website uses cookies to ensure it functions properly, and may also use basic analytics to understand traffic and improve user experience. These may include:

  • Essential cookies for site functionality

  • Performance cookies (e.g. Google Analytics, if implemented in the future)

  • Marketing or targeting cookies (only if explicitly added)

You can manage or disable cookies through your browser settings at any time.

5. Who We Share Your Data With

  • Gelato: We share order and shipping information with Gelato, our fulfilment partner, to process and deliver your purchases. You can view Gelato’s privacy policy here: https://www.gelato.com/en-GB/legal/privacy/

  • We do not sell or rent your data to third parties.

6. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (e.g., unsubscribe from emails)

  • Object to or restrict processing in certain circumstances

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at: [Your Contact Email]

7. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or as required by law. If you unsubscribe from our mailing list, your data will be removed from marketing use.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact: Tales of the Turf
Email: turftalespoetry@gmail.com

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